Service delivery and social stability in Lebanon and Jordan
Millions of Syrians have been displaced by conflict. More than a million are now living in Lebanon, and around 600,000 in Jordan. In both countries, pressure on municipal and public services has heightened tensions.
The received wisdom is that increased public service provision can help reduce social tensions and foster social stability and the legitimacy of the state, especially at the local level. But is this in fact the case?
This project was commissioned by DFID to test these assumptions by looking at two DFID-assisted programmes that support municipal service delivery in the context of a growing influx of displaced people from Syria:
- the Lebanon Host Communities Support Project in partnership with the Ministry of Social Affairs and the UNDP; and
- the Jordan Emergency Services and Social Resilience Project in partnership with the Ministry of Municipal Affairs and the World Bank.
The project aims to i) contribute to the evidence base on potential linkages between service delivery, social stability and legitimacy, and ii) better understand whether and how donor programmes can think and work in politically aware ways, and what lessons emerge to inform ongoing practice.
Research team and in-country partners
Research partner: the Issam Fares Institute for Public Policy and International Affairs at the American University of Beirut.
Researchers: Nasser Yassin (Director of Research, IFI), Yusra Bitar (Research Assistant, IFI), Yara Mourad (Program Coordinator of the Refugee Research and Policy Program, IFI) and Lama Mourad (independent researcher).
Strategic advisor: Mona Harb, Professor of Urban Studies and Politics at the American University of Beirut, Lebanon
Research partner: Leading Point
Image: Amman, Jordan (premasagar, Flickr)