Service delivery and social stability in Lebanon and Jordan

Millions of Syrians have been displaced by conflict. More than a million are now living in Lebanon, and around 600,000 in Jordan. In both countries, pressure on municipal and public services has heightened tensions.

The received wisdom is that increased public service provision can help reduce social tensions and foster social stability and the legitimacy of the state, especially at the local level. But is this in fact the case?

This project was commissioned by DFID to test these assumptions by looking at two DFID-assisted programmes that support municipal service delivery in the context of a growing influx of displaced people from Syria

The project aims to i) contribute to the evidence base on potential linkages between service delivery, social stability and legitimacy, and ii) better understand whether and how donor programmes can think and work in politically aware ways, and what lessons emerge to inform ongoing practice.

Project outputs

Fieldwork report

Promoting Social Stability and Legitimacy in Lebanon: Can Service Delivery Make a Difference? (pdf)

Background papers

Municipal Service Delivery, Stability, Social Cohesion and Legitimacy in Lebanon: An analytical literature review (pdf)

Service delivery, legitimacy, stability and social cohesion in Jordan (pdf)

Annotated bibliography

Service Delivery, Legitimacy, Stability and Social Cohesion (pdf)


Research team and in-country partners

Core researchers (left): 
Alina Rocha Menocal (lead investigator) and Suda Perera.  
 
Other researchers involved in the project: Claire McloughlinCaryn Peiffer (DLP); Laure Hélène Piron (independent researcher); Emilie Combaz (HCRI, University of Manchester).
  

Lebanon

Research partner: the Issam Fares Institute for Public Policy and International Affairs at the American University of Beirut.

Researchers: Nasser Yassin (Director of Research, IFI), Yusra Bitar (Research Assistant, IFI), Yara Mourad (Program Coordinator of the Refugee Research and Policy Program, IFI) and Lama Mourad (independent researcher)

Strategic advisorMona Harb, Professor of Urban Studies and Politics at the American University of Beirut, Lebanon

Jordan

Research partnerLeading Point

ResearchersAhlam Shabaneh and Tamam Mango (Leading Point).

Strategic advisorsErica Harper, Executive Director of the West Asia-North Africa Institute, Jordan; and Mohammed Khalil Hussainy, Director of the Identity Center, Jordan.


 

                                 In collaboration with:                                               Supported by:

             

 

Image: Amman, Jordan (premasagar, Flickr)

Related items

Identifying rebels with a cause (and effect)

'Power, politics and positive deviance' is the theme of DLP's 2016 annual conference.

Opinion by Chris Roche 1st December 2015
Opinion by Dan Hymowitz 3rd February 2017

Taking the Results agenda to the next level?

On new book The Politics of Evidence and Results in International Development

Opinion by Chris Roche 15th July 2015

Politics, risk and development: three takeaways

Reflections from two conferences

Opinion by Chris Roche 19th February 2016
Opinion by Alina Rocha Menocal 26th April 2016

Medellin - more than a miracle

From the most murderous city on earth to 'a new global standard for urban policy': the politics of change in the wake of crisis

Opinion by Cheryl Stonehouse 4th March 2014

Do donors have realistic expectations of their staff when it comes to 'thinking and working politically'?

Is learning to ‘think politically’ like learning a new language? 

Opinion by Heather Marquette 9th June 2014
Opinion by Alina Rocha Menocal 29th March 2016
Opinion by Heather Marquette 10th November 2014

Shuffling the decks: quick fixes versus long-term stability

Guest post for Development Progress on 'post-conflict' DRC

Opinion by Suda Perera 22nd January 2015

Cancer and the links between medicine and development

Guest post for From Poverty to Power

Opinion by Chris Roche 15th April 2015

Gender analysis, and thinking and working politically – bridging the gap

Guest post on Devpolicy  introducing panels at this week's Australasian Aid Conference

Opinion by Chris Roche 14th February 2017
Opinion by Alina Rocha Menocal 24th November 2014

Parliamentary strengthening: the IDC report

Having presented evidence to the UK's International Development Committee, what of the final report?

Opinion by Tam O'Neil 9th February 2015

Inclusive political settlements: who and what gets included, and how?

First of six posts on political settlements by researchers, policymakers and practitioners.

Opinion by Alina Rocha Menocal 13th July 2015

‘Crows who come in search of dollars’: NGO legitimacy in conflict zones

Do political dynamics affect NGO legitimacy more than performance?

Opinion by Oliver Walton 19th August 2014

Indonesia and the political settlements trap

The challenges of 'resettling the settlement'

Opinion by Graham Teskey 17th July 2015

Innovation: transactional or transformative?

Given the fascination with 'innovation' in the field of development, it's time to discuss what the word might mean.

Opinion by Chris Roche 23rd March 2015
Opinion by Alina Rocha Menocal 18th March 2015

Politics - the problem and solution to poor services?

Why - and how - does politics trump everything else in service delivery?

Opinion by Claire Mcloughlin 13th March 2014

What do we do on Monday? Political settlements in theory and practice

The value of the political settlements framework

Opinion by Edward Laws 15th July 2015

Does talking about corruption make it seem worse?

Guest post for The Guardian's Global Development Professionals Network

Politics shape services; and services shape politics

How governance and sector specialists can help each other understand the politics of service delivery

Opinion by Richard Batley 19th June 2014

Overcoming premature evaluation

Guest post in From Poverty to Power

Opinion by Chris Roche 15th November 2016

Adding gender and power to the TWP agenda

Why bring gender into Thinking and Working Politically?

Opinion by Sally Moyle 6th August 2015

Security and justice – the mismatch between policy and practice

What hinders more politically nuanced security and justice programming?

Opinion by Shivit Bakrania 21st July 2014

International donors - aiding or abetting?

The 'donor's dilemma' is discussed in a new DLP paper.

Opinion by Niheer Dasandi 10th September 2015

About DLP

The Developmental Leadership Program (DLP) is an international research initiative that explores how leadership, power and political processes drive or block successful development.

DLP focuses on the crucial role of home-grown leaderships and coalitions in forging legitimate political settlements and institutions that promote developmental outcomes, such as sustainable growth, political stability and inclusive social development.

Find out more

News

'How Change Happens': Birmingham seminar with Duncan Green

Monday 9th January 2017

What works in achieving progressive change? How do power and systems shape change, and how can you influence them? Join Oxfam's Duncan Green on Thursday 19 January to discuss the themes of his new book 'How Change Happens'. The presentation will be followed by a drinks reception and book signing.

Read more

Islands of integrity: funding award for DLP corruption research

Friday 2nd December 2016

DLP research on how to effectively fight corruption has won funding from the British Academy's Sustainable Development Programme, part of the UK government's Global Challenges Research Fund.

Read more

Follow: @dlprog