Ensuring integrity in public service

Integrity management is vital for a successful public service, yet the tension between values-based and compliance-based approaches to making public services ethical is problematic. Emphasis on values embeds integrity by, for instance, drafting codes of conduct and giving employees moral awareness training. A compliance approach, on the other hand, is about sticking to clear rules and procedures and setting up routes for independent investigation and appeal.

This research project, part of ANTICORRP (http://anticorrp.eu/), and funded largely by the European Union’s Seventh Framework Programme for Research and Development, will examine whether careful institutional design is enough to create an ethical public service. Using semi-structured interviews of middle-ranking public officials, small-N surveys, desk-based reviews and mapping methodology, it will focus on two little-studied cases – Bolivia, one of the poorest countries in South America, and Papua New Guinea, characterised by high levels of political instability. Our researchers will try to identify the best balance between compliance and values in integrity management. They will also track the interplay between global drivers of ethical service delivery and national initiatives.

Researchers: Heather Marquette and Caryn Peiffer (DLP) & Paul Heywood (University of Nottingham)

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